ictCanada - Intermittent Voice Quality Performance Degraded – Incident details

Experiencing partial outage

Intermittent Voice Quality Performance Degraded

Resolved
Major outage
Started 5 months agoLasted about 1 hour

Affected

ictVoIP Telecom

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Peers/POPs

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Numbers/DIDs

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Voice

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Main APIs

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Faxing

Major outage from 5:11 PM to 5:26 PM, Operational from 5:26 PM to 5:57 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.