ictCanada - Call Transcription Processing Stalled in Route – Incident details

Call Transcription Processing Stalled in Route

Resolved
Partial outage
Started 21 days agoLasted 7 days

Affected

ictVoIP Telecom

Major outage from 4:32 PM to 3:45 PM, Operational from 3:45 PM to 4:19 PM, Degraded performance from 4:19 PM to 4:52 PM, Operational from 4:52 PM to 9:05 PM

Transcription

Major outage from 4:32 PM to 3:45 PM, Operational from 3:45 PM to 4:19 PM, Degraded performance from 4:19 PM to 4:52 PM, Operational from 4:52 PM to 9:05 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.