ictCanada - DC Outage – Incident details

All systems operational

DC Outage

Resolved
Major outage
Started over 2 years agoLasted about 2 hours

Affected

Data Center - Ontario

Major outage from 7:45 PM to 9:16 PM

DNS / Name Servers

Major outage from 7:45 PM to 9:16 PM

IP Addressing

Major outage from 7:45 PM to 9:16 PM

Routes

Major outage from 7:45 PM to 9:16 PM

VPS Platform

Major outage from 7:45 PM to 9:16 PM

Storage Buckets

Major outage from 7:45 PM to 9:16 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue from an unexpected outage between our 3 providers, Bell, Rogers and Zayo between our Toronto Network Operations Center provider.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. Transport on main 10GB feeds from Toronto demarc have been identified.

  • Investigating
    Investigating

    We are currently investigating this incident.