ictCanada - DC Packet Loss / Latency – Incident details

DC Packet Loss / Latency

Resolved
Operational
Started almost 2 years agoLasted about 6 hours

Affected

Data Center - Ontario

Operational from 2:04 PM to 8:00 PM

DNS / Name Servers

Operational from 2:04 PM to 8:00 PM

IP Addressing

Operational from 2:04 PM to 8:00 PM

Routes

Operational from 2:04 PM to 8:00 PM

VPS Platform

Operational from 2:04 PM to 8:00 PM

Storage Buckets

Operational from 2:04 PM to 8:00 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are currently investigating this incident which we are experiencing some packetloss / latency and we are working on it with Rogers this morning. We have an additional Fiber connection to be activated scheduled for 11AM and working at pushing it earlier.