ictCanada - DC Network Outage – Incident details

All systems operational

DC Network Outage

Resolved
Operational
Started almost 2 years agoLasted about 3 hours

Affected

Data Center - Ontario

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

DNS / Name Servers

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

IP Addressing

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

Routes

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

VPS Platform

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

Storage Buckets

Major outage from 8:04 PM to 10:42 PM, Operational from 10:42 PM to 11:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have noticed Rogers implemented an equipment replacement and we are now currently monitoring.

  • Update
    UTC
    Update

    Rogers Identified equipment failure and are working on replacement. No ETA given at this time.

  • Identified
    UTC
    Identified

    Rogers is experiencing an outage in Kitchener. They are aware of the issue and working on it.

    We will provide an update once we receive it.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.